The Better Contractors Bureau (BCB) is a non-profit, consumer-protection agency established in 1974 to be of assistance to the consumer.

• Mission: Protect and inform the consumer.
• Goals: Eliminate the unscrupulous contractors in the area and upgrade the image of the industry.

The BCB is made up of members who must be in business a minimum of one year, show proof of insurance, adhere to all New York State regulations, and abide by a strict Code of Ethics before membership is accepted.

The Better Contractors Bureau:

• Handles all contractor-related complaints;
• Provides inquiries on contractors, both members and non-members; and
• Inpects workmanship to help mediate disputes for the benefit of the consumer and the industry.

Note that BCB does not handle disputes that are already filed with another organization, or entered into any kind of legal action.

Rochester Alumaroll is proud to be a member in good standing with the Better Contractors Bureau. For more information about this consumer-protection agency, please visit www.the-bcb.net

Last updated: Sun., June 11, 2006